Fintech Consumer Analytics Pipeline
Mar 2026 – May 2026. Pipeline and dashboard measuring complaint resolution and consumer trust across 50+ fintech companies.
Problem
How well do 50+ fintech companies resolve consumer complaints?
Solution
Scraped 500K+ consumer complaints via REST API into Snowflake, deployed a Streamlit dashboard on company response quality and timely resolution rates, and designed a knowledge base from scraped regulatory filings enabling natural-language queries on industry trends.
Impact
Measured complaint resolution rates and consumer trust signals across 50+ fintech companies from 500K+ complaints.